Pharmacy IVR & Telecom 101: Reducing Interruptions & Improving Customer Experience

Are you looking for ways to streamline your pharmacy workflow and create a seamless experience for your customers?

Watch Digital Pharmacist’s Nick Brooke and Vow’s Chip Simmons discuss pharmacy IVR and telecom best practices.

During this session, they chat about:

• Phone set-up tips,
• How to create customer-friendly IVR greetings and menus that support your business objectives, and
• How to optimize your workflow to reduce interruptions and support your business objectives.