How to Build a Patient Communication Strategy


Pharmacists are the most accessible point-of-care contacts for patients and, as the coronavirus pandemic is showing us, are uniquely positioned to provide services to patients. In order to remain competitive and relevant, community pharmacies need to learn how to effectively communicate with and educate patients to keep them engaged and returning to your store. 

Join Digital Pharmacist’s Christina Lau to discuss how pharmacies can leverage a patient communication strategy to increase sales and retain current customers.

In the webinar we’ll cover:

  • What is patient communication
  • Why patient communication matters
  • How to start building your patient communication strategy
  • Tips and tools to get started