---
title: [Webinar Replay] Appointment-Based Model & Workflow
description: Join PDS and Digital Pharmacist and learn how to leverage the Appointment-Based Model for encounters like COVID and flu shots, Medicare comparisons and more.
---

WEBINAR REPLAY

# Appointment-Based Model & Workflow: Optimize & Transform Your Pharmacy

![Appointment-Based Model & Workflow-hero](https://digitalpharmacist.lumistry.com/hs-fs/hubfs/Appointment-Based%20Model%20%26%20Workflow-hero.png?width=180&height=180&name=Appointment-Based%20Model%20%26%20Workflow-hero.png "Appointment-Based Model & Workflow-hero")

###### [RESOURCE CENTER](https://www.digitalpharmacist.com/resources/)   ›   WEBINAR

**Patient communication is an integral part of a successful pharmacy-customer relationship.**

The Appointment-Based Model (ABM) is a patient-centric system built on personalized services and workflow efficiency to provide quality patient care. 

ABM is becoming a popular means of offering one-on-one pharmacy services. This flexible care model works well with a variety of offerings, benefiting patients and pharmacies alike.

In this webinar, we are joined by [PDS](https://www.pharmacyowners.com/) to discuss how to leverage the Appointment-Based Model for encounters like COVID and flu shots, Medicare comparisons, and more. We also share best practices and create workflows that will help you optimize your operations.

 

### Watch the On-Demand Webinar